Property Turnover Scope of Work

Standard service specification for property managers and landlords

1. Move-Out Cleaning — Standard Scope

This section defines the minimum standard for move-out/deep cleaning services on residential properties.

Kitchen

• Clean and degrease stovetop, oven interior, stovetop hood filter, microwave interior
• Wipe down all counter surfaces and cabinet exteriors
• Clean sink, faucet, and disposal
• Clean refrigerator interior (empty, per owner instruction)
• Mop floor; wipe baseboards

Bathrooms

• Scrub and disinfect toilet, bathtub/shower, sink, and fixtures
• Remove hard water deposits and soap residue from glass and chrome
• Clean mirrors and polish chrome
• Empty and clean trash receptacles
• Mop floor; wipe baseboards

Living Areas & Bedrooms

• Vacuum all floors and carpet edges
• Mop hardwood/tile floors
• Dust all surfaces: shelves, baseboards, ceiling fans, light fixtures
• Clean all interior windows, sliding glass doors, and tracks
• Remove all scuff marks from walls (standard cleaning only — drywall repair is separate)

Garage & Exterior

• Sweep garage floor
• Clean entryway, patios, and porches (broom-swept, no pressure wash unless specified)
• Empty all trash/recycling receptacles

2. Junk Removal — Standard Scope

Junk removal covers the clearance of all personal property, debris, and waste left after tenant move-out or during property preparation.

• Removal of all furniture, appliances, and personal items left behind
• Hauling and responsible disposal (donation, recycling, landfill as appropriate)
• No removal of fixtures attached to walls/ceiling (those are repairs)
• No hazardous material removal (asbestos, chemical waste, fuel — requires licensed specialists)
• Photo documentation of "before" condition provided on request

3. Handyman / Repairs — Standard Scope

Turnover repairs address deferred maintenance and pre-listing prep work identified by the property manager.

• Drywall patch and repair (holes up to 12" diameter)
• Paint touch-up and wall patching to match existing
• Door and hinge adjustment, knob replacement
• faucet, toilet, and fixture repair/replacement
• Electrical outlet and switch cover replacement
• Cabinet hinge and drawer alignment
• Weatherstripping and door seal replacement

Note: Major electrical, plumbing (main line), HVAC, and structural work requires licensed contractors and is quoted separately.

4. Exclusions

The following are explicitly excluded from standard scope unless quoted separately:

• Severe biohazard cleanup or hoarding situations (requires specialized remediation)
• Pressure washing exteriors
• Roof cleaning or gutter clearing
• Pool or spa maintenance
• Major landscaping or tree removal
• Lead paint or asbestos abatement
• Structural repairs or permit-required work

5. Quality Standards

• All cleaning products are non-toxic and property-safe
• Turnkey Pro team wears uniforms and ID for professional appearance
• Final walkthrough inspection performed before job sign-off
• Client has 48 hours to report deficiencies after service completion
• Complimentary re-clean of reported issues within 48-hour window

6. Pricing & Payment Terms

• Quotes are valid for 14 days from issuance date
• $500 minimum per visit (applies to any single service or combined service call)
• 50% deposit required to book jobs over $1,500; balance due upon completion
• Standard payment terms: Net 15 from invoice date
• Late payment: 1.5% monthly service charge on overdue balances

7. Scheduling

• Standard turnaround: 3–5 business days from deposit confirmation
• Rush scheduling available (next-day or same-week): 25% rush fee applies
• Property must be accessible (keys, codes, or lockbox provided before crew arrives)
• Cancellation with less than 24 hours notice: 25% cancellation fee

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